Bengaluru , January 17, 2021: WhatsApp has announced its updated Privacy Policy & Terms of Service that includes changes related to messaging a business on WhatsApp, which is optional and provides further transparency. It remains committed to the privacy and security of its users by providing world-class end-to-end encryption. 

 

Today, WhatsApp announced that it is moving back the date on which people will be asked to review and accept the terms of the new privacy policy. No one will have their account suspended or deleted on the earlier February 8 timeline. We're also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp. We’ll then go to people gradually to review the policy at their own pace before new business options are available on May 15.

 

We’ve heard from so many people how much confusion there is around our recent update. There's been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts. 

 

The update does not affect the privacy of your messages with friends or family in any way. Private chats with friends and family, whether they are one-to-one or group chats, are absolutely protected by end-to-end encryption. 

 

Neither WhatsApp nor Facebook can read messages or hear calls between friends, family, and co-workers on WhatsApp. Owing to its very nature, WhatsApp does not keep call or message logs, is unable to see location data, and does not share user-contacts with anyone, not even Facebook - and this applies to one-to-one and group chats. 

 

There are millions of people who communicate with businesses across India via WhatsApp. This update helps with general transparency and includes changes to describe those communications. Even though these are optional features, WhatsApp thinks it’s important for everyone to know about them. Not everyone may talk to a business today, but some will in the future. Hence it is important that everyone is aware of these options.

WhatsApp has helped millions of people connect securely across India and around the world for many years and continues to play a meaningful role in people’s lives for the long run.

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